FAQ

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What services do we provide?

CSI provides end-to-end IT services including project management, infrastructure transformation, procurement, mergers and acquisitions, network engineering, cloud and collaboration migrations, ERP support, and enterprise IT modernization solutions tailored to global organizations.

Where is CSI located, and do you operate globally?

CSI is headquartered with offices in the USA, and operates with a globally distributed workforce spanning seven countries, enabling us to deliver services and support clients across multiple regions and time zones.

How long has CSI been operating in the IT services industry?

Established in 1997, CSI has three decades of experience delivering innovative and reliable IT solutions to clients across various industries worldwide.

Does CSI support fixed-bid and time-and-material project models?

Yes. CSI offers flexible engagement models, including fixed-bid and time-and-materials (T&M), allowing clients to choose the approach that best fits their project scope, budget, and risk profile.

What is CSI’s experience in recent project delivery?

CSI has successfully delivered over 300 infrastructure and IT projects in the last 36 months, demonstrating strong execution capability and scale.

Can CSI help with data center modernization?

Yes, CSI specializes in designing, building, and refreshing enterprise data centers using modern technologies like hyperconverged infrastructure and leading storage platforms.

What IT service management tools does CSI use?

CSI has expertise in ServiceNow ITSM, ITAM, and ITOM, along with automation tools such as Ansible, Puppet, and SolarWinds.

What is CSI’s experience with large-scale IT infrastructure transformations?

CSI has extensive experience delivering complex infrastructure programs, including data center migrations, hardware lifecycle refreshes across global sites, and enterprise-scale IT modernization initiatives.

Does CSI provide services related to SAP ERP system upgrades and support?

Yes. CSI has successfully completed over 550 SAP ERP system upgrades, providing infrastructure support to ensure smooth transitions, minimal downtime, and improved system performance.

Does CSI support cloud and enterprise collaboration platform migrations like Microsoft O365?

Yes. CSI has delivered multiple Microsoft 365 tenant consolidations, enabling organizations to streamline collaboration platforms, reduce complexity, and improve operational efficiency.

What experience does CSI have with mergers, acquisitions, and IT divestiture projects?

CSI has strong expertise in M&A and divestiture engineering, successfully executing IT separation and integration projects that ensure business continuity and secure transition of systems and infrastructure.

Does CSI provide IT outsourcing services?

Yes, CSI offers flexible outsourcing models including managed services, dedicated teams, and staff augmentation to meet varying client requirements.

What cloud security capabilities does CSI offer?

CSI provides cloud security posture management, including hardening environments using tools and platforms such as Zscaler, Palo Alto Networks, and Cisco solutions.

What kind of cybersecurity focus does CSI have?

CSI focuses on enterprise-grade cybersecurity including endpoint protection, firewall management, threat detection, intrusion prevention, and compliance readiness.